Customer Service Executive - Yes Bank (Inbound Process)

Department Icon Operations Maintenance & Support
Posted: 1 year ago
0-5 years
Navi Mumbai, Thane, Mumbai (All Areas)
Operations Maintenance & Support
work from office
Full Time

Posted: 1 year ago
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Job Description

Job Role: Customer Service Executive - Yes Bank (Inbound Process)

Location: Kasarwadawali, Thane (w)

Shift: Day Rotational Shifts

Week Off: Rotational

Salary: 18,000 20,000 (In-hand) + Incentives

Transportation: Pick-up and drop facility available from Thane Station


:

We are hiring Customer Service Executives for a reputed banking process (Yes Bank). This is an excellent opportunity for both freshers and experienced professionals looking to build a career in banking customer support.


Key Responsibilities:

  • Handle inbound/outbound customer calls and resolve queries professionally
  • Provide accurate information regarding banking products and services
  • Maintain high service quality standards and ensure customer satisfaction
  • Follow standard operating procedures and compliance guidelines

Eligibility Criteria:

  • Must be a graduate (mandatory)
  • Excellent communication skills in English
  • Willing to work in rotational day shifts and rotational weekly offs
  • Freshers are welcome; experienced candidates will be preferred

Benefits:

  • Competitive in-hand salary with attractive incentives

Interested candidates can share their CV via WhatsApp:

HR Rutuja - 9822687351

Skills

Inbound ProcessCustomer ServiceBanking ProductBpo VoiceTelecallingBPOInbound Customer ServiceBanking ProcessCustomer SupportCustomer SatisfactionCustomer Service

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