Customer Support Associate - IDFC Banking Process // Fresher's Opening
BFSI (Operations & Lending)
An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
Process:- IDFC Cross Sales Voice Process
Location:- Reliable Tech Park, Airoli, Navi Mumbai
Requirement:
- Good Communication Skills
- Minimum Qualification: HSC (12th Pass)
- Freshers Welcome
Salary:
- Freshers: Up to 23,000/month
- Experienced: Up to 25,000/month
Rounds of Interviews:-
- HR round
- Operations round
Roles and Responsibilities
- Handle inbound and outbound calls to resolve customer queries and concerns.
- Provide excellent customer service, ensuring high levels of satisfaction.
- Identify cross-sell opportunities and upsell/cross-sell products/services to customers.
Desired Candidate Profile
- 0-5 years of experience in a BPO or call center environment.
- Strong communication skills with the ability to handle voice processes effectively.
- Proficiency in handling inbound/outbound calls, telesales, and customer support roles.
How to Apply ?
Contact more details
Contact Person:- HR Nisarg
Mob No:- 7796426783
Skills
Customer ServiceVoice ProcessOutbound CallingBpo VoiceCustomer CareInbound ProcessBPOCceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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