Credila Financial Services - Regional Sales Manager - Location Head - IIM/FMS/MDI/XLRI

The Location Head will lead the state of Delhi/NCR, comprising of a team of Cluster Managers, Sales Manager and Sales Executives and will be responsible for hiring, training and managing the performance of the team. He/she will manage the productivity and performance of team members and address low performers.

Key roles and responsibilities

• Responsible for achievement of zonal business targets and creation of new business opportunities at the zone for Education loan products
• Revenue Generation through New Customer acquisition for Education Loans for Studies Overseas & India.
• Responsible for driving strategic partnerships and new initiatives
• Visiting / meeting students along with their parents and addressing their queries with the Education Loan offerings / process clarity and the concept sales also supporting the Loan officers in their respective Client visits effectively.
• Coordination and assistance for the process of Lead generation to Login, Login to Sanction and Sanction to Disbursement and post Sales service.
• Deliver quality Customer Service and generate referrals from the existing customers.
• Liaise with Cross functional teams i.e. Credit / Operations / Service / legal etc. and ensure the documentary requirements are complied with, and seamless service gets delivered to the acquired customers.
• Collaborate with the Channel partners to conduct College Seminars / Consultant events / Web based seminars etc.
• Deepen existing channel relationship and develop new channel partners
• Understand the value-proposal gaps in the assigned business relationships and suggest possible modifications
• Cross selling of allied products i.e. Foreign Exchange / Insurance and collection of Processing Charges.
• Ensuring the team targets are achieved in terms of monthly segment vise Logins and eventually loan disbursements.

Skills

• Strategic Relationship Management
• Result Orientation
• Sound knowledge of key financial ratios
• Problem Solving
• Customer Service Orientation
• Networking
• Influencing Others and Negotiating Prowess
• Team development and Managing performance
• Self Confidence, Resilience, Ownership

Qualifications & Experience

• Graduate in any stream. MBA from a premier institute
• 8 to 12 years' experience leading teams in financial services industry
• MBA with 6-9 years of experience.
• Candidates in the education/ Financial services industry well versed with client retention