Program Manager

• 8 to 10 Years
• Malad West
• Full-Time

Brief About The Profile

• ? Profile Name: Program Manager
• ? Education: BSC IT, BCA, BTech, MSC IT, MCA, MBA in Systems
• ? Required Experience: 8-10 years
• ? Relevant Experience as Program Manager atleast 2-3 years
• ? Candidate Location: Western line- (Churchgate to Virar)
• ? Type: Full Time and Work from office(Malad West)

Skills

• ? Should be currently managing and taking reporting from Project Managers / implementations
• managers
• ? Should have prior experience as IT Project manager
• ? Project Management Professional (PMP) certification preferred
• ? Excellent client-facing communication skills
• ? Proven ability to solve problems creatively
• ? Strong familiarity with project management software tools, agile methodologies, and best
• practices
• ? Experience seeing projects through the full life cycle
• ? Excellent analytical skills
• ? Proven ability to manage project deliveries according to outlined scope and timeline

Responsibility

• Lead and Manage Implementation Managers
• Should make sure implementation delivery timelines are achieved
• Managing Change Requests and its man-days efforts
• Managing Support TAT for each client and making sure its issues are resolved within TAT
• Sharing the new requirements for product enhancements
• Manage Escalations of Clients
• Make sure project management tools and implementation process are followed
• Coordinate and review the user manuals, training materials, and other documents as needed

to enable successful implementation and turnover of the process or system to the clients

• Have good rapport with clients and try to cross sell new features of product
• Planning technology or feature upgrade of current implemented projects
• Coordinating with cross-discipline team members to make sure that all parties are on track

with project requirements, deadlines, and schedules

• Submitting project deliverables and ensuring that they adhere to quality standards.
• Establishing effective project communication plans and ensuring their execution.
• Preparing appropriate contingency/risk management plans
• Obtaining customer acceptance of project deliverables.
• Utilize industry best practices, techniques, and standards throughout entire project execution

• 15 years of experience in enterprise mobility solutions
• One of the most trusted enterprise mobility solutions providers
• Specialization in BFSI Sector
• Visit www.credility.in for more details

• Employee assistance programs focused on enhancing soft skill
• Providing room and opportunities to grow on your own and with your teammates
• Statutory benefits like ESIC, paid leave, retirement benefits like PF, Gratuity in our CTC.
• Accident and Health Insurance

• Team Anthem every day to keep everyone motivated
• In addition to PL, CL and festival holidays we also have special leaves for people who lose their immediate family members.
• In addition to maternity, we also have paternity leave for would-be fathers to take care of the newborn and spouse.

• We are a team of 50+ young and enthusiastic individuals right from Top Management to Jr.Executive.
• Our team strongly believes in company values of Trust and Commitment.
• We believe in Fun@Work for which we engage the team in picnics, monthly activities, birthday and special day celebrations.
• We also perform a lot of CSR activities as a contribution to society.
• Celebrating with Lunch for completing Implementations with entire team

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