Product Manager - Rewards/Payments & API

About the Role:

We are looking for a Product Manager to own and drive key product initiatives across our Rewards, Gift Cards, Payments, and Commerce platform.

This role is ideal for someone with 3-5 years of product management experience who enjoys solving customer problems, working closely with engineering on API-driven products, and delivering impactful features from concept to launch. You will work cross-functionally with Engineering, Design, Sales, and Customer Success to build products that create measurable business and customer value.

Key Responsibilities:

Product Strategy & Roadmap:

• Define and own the product roadmap by balancing customer needs, business priorities, and engineering capacity.
• Build business cases for new features, including market opportunity, feasibility, competitive analysis, and commercial impact.
• Conduct market and competitor research to identify product opportunities and influence roadmap prioritization.
• Continuously evaluate customer feedback and market trends to improve product strategy.

Product Discovery & Requirements:

• Engage directly with customers to identify pain points, validate product hypotheses, and uncover new opportunities.
• Convert customer insights into clear product requirements and actionable feature specifications.
• Create detailed Product Requirement Documents (PRDs), user stories, acceptance criteria, and functional specifications.
• Make informed prioritization decisions while navigating ambiguity and evolving business requirements.

Product Delivery & Execution:

• Drive end-to-end product execution from discovery through launch.
• Collaborate closely with Engineering, Design, QA, and other stakeholders to ensure timely delivery.
• Define product launch plans, success metrics, and adoption goals.
• Monitor feature performance post-launch and partner with engineering to resolve issues and improve product adoption.

API Product Management:

• Partner with engineering teams to define, review, and refine API requirements and technical specifications.
• Participate in API design discussions to ensure business requirements translate effectively into scalable technical solutions.
• Evaluate API capabilities, integrations, and technical constraints while shaping product decisions.
• Work closely with internal and external stakeholders on API-based integrations.

Sales Enablement & Cross-functional Collaboration:

• Collaborate with Sales, Marketing, and Customer Success teams to communicate product value propositions.
• Develop and review product documentation, sales collateral, and enablement materials.
• Work cross-functionally to ensure successful product adoption and customer success.

Candidate Profile:

Mandatory Requirements:

• 3-5 years of Product Management experience in a product-led SaaS or technology company.
• Strong experience managing products through the complete product lifecyclefrom discovery to launch.
• Hands-on experience working with APIs, including defining API requirements or collaborating closely with engineering teams on API design and documentation.
• Experience writing Product Requirement Documents (PRDs), user stories, functional specifications, and acceptance criteria.
• Strong cross-functional collaboration experience with Engineering, Design, Sales, Customer Success, and Support teams.
• Excellent analytical, problem-solving, and communication skills.

Preferred Experience:

• Candidates with domain experience in one or more of the following will be preferred:

• 1. Rewards & Loyalty Platforms
• 2. Gift Cards
• 3. Payments
• 4. FinTech
• 5. E-commerce
• 6. Commerce Platforms

• Additional preference will be given to candidates with exposure to:

• 1. CMS products
• 2. iPaaS platforms
• 3. API integrations
• 4. Integration products

What We're Looking For:

• The ideal candidate is someone who thinks strategically while maintaining strong execution discipline.
• Can comfortably participate in technical discussions, including API-level conversations.
• Builds trust through clear communication, ownership, and collaboration.
• Uses customer insights and data to make informed product decisions.
• Thrives in a fast-paced environment with changing priorities.
• Demonstrates strong product thinking with a customer-first mindset.

Why Join Us:

• Own meaningful product initiatives from strategy to launch.
• Work directly with Engineering, Design, Sales, and Customer Success in a collaborative environment.
• Partner closely with Product Leadership and influence key roadmap decisions.
• Build products in the rapidly growing Rewards, Payments, Gift Cards, and Commerce ecosystem.
• Enjoy high ownership, strong visibility, and the opportunity to make a measurable impact on product growth and customer experience.