Territory Service Engineer

Department Icon Operations Maintenance & Support
Posted: 3 months ago
0-1 years
Mysore, Karnataka
Operations Maintenance & Support
work from office
Full Time

Posted: 3 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Key Responsibilities:

  • Install and commission cleaning machines and electric vehicles (EVs) at customer locations.
  • Perform warranty services, preventive maintenance, and AMC (Annual Maintenance Contract) activities.
  • Diagnose and resolve service complaints and breakdowns within the defined turnaround time.
  • Conduct routine inspections to ensure optimal machine performance and uptime.
  • Maintain accurate service reports, job cards, and customer service records.
  • Coordinate with customers to provide timely technical support and ensure high levels of customer satisfaction.
  • Adhere to company safety standards, service procedures, and quality guidelines during all service activities.

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Skills

Technical SupportCustomer SatisfactionCustomer ServiceMaintenanceService Engineer

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About Company

CRI Group safeguards businesses worldwide with risk management, employee background checks, due diligence, compliance, and security consulting.

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