Customer Service Agent

Department Icon Operations Maintenance & Support
Posted: 1 year ago
0-4 years
Maharashtra, Navi Mumbai
Operations Maintenance & Support
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    As an Experience Associate (Customer Service & Sales) at our location in Sanpada, Navi Mumbai, you will be responsible for handling inbound/outbound customer interactions in an International Call Center setting. Your primary focus will be on customer service and sales, where you will pitch products/services, achieve sales targets, and provide excellent customer support.

    To excel in this role, you should possess excellent English communication skills, a proactive attitude, and the ability to meet sales targets. While a minimum of 6 months experience in an international BPO is preferred, we also welcome freshers with strong English skills. You should be willing to work night shifts as per the US shift timings.

    In return, we offer a competitive package of perks and benefits, including daily & monthly incentives, accidental insurance, and attendance bonus. This is a full-time, permanent position with fixed night shifts from Monday to Friday.

    If you are passionate about customer service and sales, and meet the requirements mentioned above, we look forward to welcoming you to our team in person. English and Hindi language skills are preferred for this role.,

Skills

Customer SupportCustomer ServiceCall CenterBPOEnglish CommunicationInboundCustomer ServiceOutboundCommunication SkillsSales

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