Senior Accounts Receivable Specialist, Trilogy (Remote) - $100,000/year USD

Cash is forecasted with precision, then vanishes into operational limbo. In B2B commerce, 2030% of invoices slide past their due dates each quarter, buried under processing delays, portal errors, and ambiguous disputes that accumulate in aging reports. Finance leaders struggle to reconcile variance while liquidity sits frozen. The standard industry fix is layered oversight and persistent follow-upbut DSO continues to creep upward, and quarter-close becomes a predictable exercise in explaining shortfalls.
Trilogy has chosen a different approach: manage collections as a disciplined performance discipline. Each day begins with a quantified action agenda tied directly to forecast. We use AI to prioritize accounts by cash value and probability of closure, then systematically eliminate blockers until funds clear into our accounts. Disputes are not merely monitoredthey are closed with supporting evidence, customer acknowledgment, and a confirmed settlement date. The objective is straightforward: convert forecasted cash into realized cash on the precise day projected, enabling the entire organization to operate with greater velocity.
In this position, you will design and execute a daily collection agenda with zero tolerance for variance, eliminate payment friction before it compounds into aging issues, resolve disputes with audit-grade documentation, and reduce the aging inventory until only genuine exceptions persist. If your natural response is to escalate with precision, identify the true obstacle, secure written customer commitment, and lock a payment timeline, this role will fit your instincts. If you prefer to monitor from dashboards and wait for period-end, it will not.
You will operate at the core of the cash engine, working in concert with forecasting and revenue operations: they model risk and signal exposure; you eliminate it and deliver results. Your toolkit includes AI-powered account ranking, direct customer engagement, and a disciplined rejection of outdated aged receivables. If you are prepared to transform quarter-end from a precipice into a controlled glide path, apply now.
What You Will Be Doing

• Execute a daily cash action plan: define exact collection objectives, deliver without deviation, and investigate any shortfall until the underlying cause is eliminated.
• Resolve payment delays and disputes with speed: engage customers directly on remittance, portal, and registration obstacles, obtain written commitment with a fixed payment date, and confirm funds are received.
• Monitor and compress the aging ledger daily: eliminate or reclassify outdated items with supporting documentation and deliver actionable recommendations that reduce aged AR consistently week over week.
  

What You Wont Be Doing

• Building quarterly forecasts or multi-year cash generation strategies
• Administrative work disconnected from cash realization.
• Internal process evaluations or meetings without a clear connection to collection execution or dispute resolution.
  

Senior Accounts Receivable Specialist Key Responsibilities

• Ensure the on-time collection of 100% of all invoices forecasted for the quarter, eliminating delays and ensuring cash is received exactly as forecasted.
  

Basic Requirements

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  A university degree in a finance-related subject
• At least 5 years of experience in collections or accounts receivable
• Demonstrated history resolving customer disputes related to collections
• Availability to work on weekends
  

About Trilogy
Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for todays modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5385-IN-COUNTRY-SeniorAccounts.002