Non Recruitment ( Intonational Voice Hiring)

Department Icon Human Resource (HR)/ Talent Acquisition
Posted: 10 months ago
3-4 years
Bengaluru
Human Resource (HR)/ Talent Acquisition
work from office
Full Time

Posted: 10 months ago
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Job Description

Looking for Immediate Joiner.. Duration of subcon period/term* (3 or 6 or 12 months) 6 months

Expected total Yrs. of Experience to hire* 3-5years

Relevant Yrs. of experience* 3Years

Detailed JD *(Roles and Responsibilities)

Job Level(Role/designation) 4B- Associate Lead

Mandatory skills* Talent Acquisition

Voice hiring on Customer Service, Service Desk, Product Support

CEFR B2 language skills

Talent sourcing

Stakeholder management

Excel skills\usage of power BI

Usage of ATS platforms to source, schedule, initiate documentation, offers, UAN validations

Work Location* Bangalore

Bill To Address* Infosys BPM Bangalore


Shift time* 10.30am-8pmRole & responsibilities

Interested Candidates Can apply to This mail Id geetha@crownsolution.com 9611446226


referred candidate profile

Please find below JD / checklist .


  • Topic Checklist Validation of profile .
  • Talent experience Does the talent have Minimum exp range 2+ Years in respective area/domain of recruitment
  • - Voice hiring Service Desk/Customer service/Product support
  • Sourcing Platforms used for sourcing
  • What does talent know beyond job posting and mailer deployment
  • What is the experience of hiring FTE/FTR talents

ATS/Assessment/Interview platform Which is the ATS used?

  • What are the major features used on ATS?
  • How are open positions managed on ATS?
  • How is the documentation performed on ATS?
  • What is the interview process followed on ATS?
  • How is offer released on ATS?
  • What are the challenges on the current ATS?
  • What are the post offer steps followed?
  • How does the recruiter keep the candidate warm till joining?
  • What are the assessment platform used?
  • Features of assessment platform
  • What are the Interview platform used?
  • Features of Interview platform

Fresher hiring Does the talent/recruiter handle walkin drive?

  • Does the talent/recruiter handle Virtual drive?
  • Any tools used for virtual hiring drive?
  • If yes, tool name and features
  • Features of virtual hiring drive management tool such as virtual lobby, interview rooms on the virtual hiring drive management tool

Skills

Intonational Voice HiringProduct SupportService DeskRecruitmentTalent AcquisitionCustomer ServiceDeskVoice

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About Company

Crown Solutions is a technology-driven company that specializes in providing innovative business solutions to help organizations thrive in today's digital landscape. With a focus on customer satisfaction and delivering measurable results, Crown Solutions offers a comprehensive suite of services, including software development, IT consulting, cloud solutions, and digital transformation. Their team of experienced professionals works closely with clients to understand their unique needs and develop tailored solutions that drive efficiency, productivity, and growth. Crown Solutions is committed to staying at the forefront of technology trends and delivering cutting-edge solutions that enable businesses to succeed in a rapidly evolving world.
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