CSRBOX - Manager - Communications

CSRBOX is looking for a dynamic and strategic communications leader to drive brand visibility, storytelling, and reputation management across multiple impact-driven initiatives. The role requires expertise in integrated communication planning, media management, internal communications, and digital campaigns.

Responsibilities:

Strategic Communication Leadership:

• Design and execute integrated communication strategies aligned with organizational goals
• Champion CSRBOX's brand identity, ensuring consistent messaging across platforms
• Strengthen reputation and thought-leadership positioning in the impact sector

Content Development & Editorial Oversight:

• Lead creation of high-quality communication assets-articles, blogs, reports, campaigns, executive messages
• Finalize scripts, speeches, presentations, and event branding
• Ensure editorial alignment with brand standards and tone

Media Relations & Crisis Communication:

• Build and maintain strong relationships with media, journalists, and PR networks
• Draft press releases, media kits, and manage coverage
• Act as spokesperson & support crisis communication strategies

Digital & Campaign Management:

• Plan and execute communication campaigns for events, initiatives, launches, reports
• Oversee social media strategy with clear KPIs and analytics
• Manage website updates, SEO coordination, and visibility enhancements
• Internal Communications & Culture Branding - Develop internal newsletters, leadership messages, and engagement initiatives
• Strengthen team culture through communication that supports values and transparency

Event Communication & Partnerships:

• Lead communication needs for conferences, partnerships, and thought-leadership platforms
• Manage branding, press interactions, and content dissemination at key events

Team Leadership & Capacity Building:

• Mentor communication and design teams, ensuring timely output and creative quality
• Coordinate with cross-functional units to support program communication requirements
• Analytics, Reporting & Process Improvement
• Track communication performance using analytics tools
• Provide insights to improve content quality and outreach results
• Optimize communication processes and brand governance

Mandatory Qualification And Experience:

• Minimum 5-7 years experience in corporate communications, PR agency, or impact sector
• Proven success in driving major campaigns, brand storytelling, and media engagement
• Strong leadership, stakeholder management & collaboration skills
• Expertise in digital communication & reporting tools (Analytics, SEO, CRM, Canva/Adobe Suite)