Customer Support Engineer

Department Icon Operations Maintenance & Support
Posted: 2 months ago
0-2 years
Chennai, Tamil Nadu
Operations Maintenance & Support
work from office
Full Time

Posted: 2 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Dear Candidate,

Greetings from Movate technologies formerly known as CSS Corp!

Customer Support Role Voice Process

Ambattur Chennai

Please find below for your referenceJob

Title: Customer Support Voice Process.

  • Experience: Minimum 6mos ear of Experience into Customer voice support.
  • Education Qualification. Any bachelors degree.

Roles and Responsibilities:

1. Assisting the US customers through Calls.

2.Should be capable of handling multiple Calls.

3.Should be hands on Experience in handling Us calls

4.Must be flexible to work in rotational night shift.

Required Skills & Desired Skills:

1.Excellent Communication Skills both in Verbal and written communication.

2.Should have basic knowledge on Customer handling and Customer support experience

Perks and Benefits:

  • Both ways pick up and drop cab will be provided at the doorstep.
  • If people are relocating from Outstation they will get 15 days of accommodation from the company side.
  • Provident fund
  • Medical Insurance
  • Reach: HR Nithya
  • [HIDDEN TEXT]
  • Call - 8925323344

Skills

Customer SupportCustomer HandlingVoice ProcessSupport Engineer

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About Company

CSS Corp is a new age IT Services and Technical Support Services company that harnesses the power of digital to address customer needs. The company collaborates with leading businesses and enterprises to reimagine customer engagement models, help streamline business operations, and identify new revenue opportunities. Its team of 6,400 technology professionals across 18 global locations are passionate about helping customers differentiate and succeed. CSS Corp entered the 3rd wave of business transformation and repositioned itself as a “New Age Services” company in 2016. The new positioning was strategically chosen to align our identity closer to our customer ecosystems, to establish a niche for ourselves in the market and to meet the growing digital needs of our customers. Our vision is to deliver tangible business outcomes through contextual adoption of digital in business process management, technical support operations, IT operations, telecom network moderation and management. Our revitalized approach drives simplicity and convenience. Our business model did not develop out of labor arbitrage but rather from superior customer experience, providing instant gratification and delighting customers

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