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Job Description
Job Opportunity for Technical Support Engineer (International Voice Process) at Movate Technologies, Chennai
Dear Candidate,
Greetings from Movate Technologies (formerly CSS Corp)!
:
Position : Technical Support Engineer – International Voice Process
Location : Ambattur, Chennai (Work from Office)
Shift : Night Shift
Weekly Off : Rotational Weekdays
Technical Support Voice Process:
Responsibilities:
- · Respond promptly, courteously, and knowledgeably to technical support inquiries
- · Provide top-tier support to all customers with a goal of first call resolution
- · Educate customers on system installation/use, and assist in troubleshooting
- · Utilize prior customer support experience to enable customer success and happiness
- · Use problem-solving skills to solve customer issues and address concerns
- · Outbound calls to current customers to address issues, when needed
Notice Period : Immediate Joiner/15 Days
Educational Qualification: Any Bachelors Degree
CTC: 3 LPA to 5.5 LPA
How to Apply:
If your experience matches the above job description, kindly send your updated resume to:
[HIDDEN TEXT]
Contact: - Divya : 9025935118
#internationalvoice#bpojobs#technicalsupportengineer#technicalvoiceprocess#nightshift#saas#networking#troubleshooting#technicalsupportadvisor#internationalbpo#technicalbpo#chennaijobs#contactcenter
Skills
Customer SupportTechnical SupportInternational Voice ProcessSupport EngineerVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
CSS Corp is a new age IT Services and Technical Support Services company that harnesses the power of digital to address customer needs. The company collaborates with leading businesses and enterprises to reimagine customer engagement models, help streamline business operations, and identify new revenue opportunities. Its team of 6,400 technology professionals across 18 global locations are passionate about helping customers differentiate and succeed. CSS Corp entered the 3rd wave of business transformation and repositioned itself as a “New Age Services” company in 2016. The new positioning was strategically chosen to align our identity closer to our customer ecosystems, to establish a niche for ourselves in the market and to meet the growing digital needs of our customers. Our vision is to deliver tangible business outcomes through contextual adoption of digital in business process management, technical support operations, IT operations, telecom network moderation and management. Our revitalized approach drives simplicity and convenience. Our business model did not develop out of labor arbitrage but rather from superior customer experience, providing instant gratification and delighting customers
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