Oracle Argus Support Specialist

Description

• Argus/ArisG
• PL/SQL is mandatory
• Bilingual Japanese - speaking professional
• Professional experience and strong knowledge with real time experience in Drug Safety Products from Oracle/Aris Global Argus/ArisG
• Working knowledge of writing SQL queries and PL/SQL code
• Experience with any BI/reporting tools (PVR/Cognos/BI Publisher etc.)
• Excellent communication and inter-personal skills
• Commitment to excellence and high-quality standards
• Versatility, flexibility, and a willingness to work within changing Duties :
• Key components of the Responsibilities are as mentioned below :
• Collaborate with Japanese stakeholders, ensuring seamless communication in both Japanese and English for requirements, clarifications, and status updates.
• Development and accountability of document deliverables (Requirement Documents, Design Documents, IQ/ OQ etc.)
• Design, build and implement reports for clients
• Conduct POCs to understand the effectiveness of the solution, incorporate feedback into the solution
• Closely work with clients to support implementation and resolve issues.
• Implement Quality measures to drive operational efficiencies and articulate the value to the customer.
• Participates or leads teams in the design, development and delivery of consulting projects or components of larger, complex projects.
• Reviews and analyzes client requirements or problems and assists in the development of proposals of cost effective solutions that ensure profitability and high client satisfaction.
• Designs, structures and delivers client reports and presentations that are appropriate to the characteristics or needs of the audience.
• Recommends improvements and alternative solutions to resolve problems.
• Demonstrate strong ownership by driving tasks end-to-end, proactively identifying issues, and ensuring timely resolution.

(ref:hirist.tech)