Posted: 8 months ago
Posted: 8 months ago
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Job Description
Detail-oriented QA to monitor and improve sales/admissions interactions across calls, chats, and emails, ensuring quality standards, effective communication, coaching, and insights to enhance conversions and parent experience.
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Graduate with 1-1.5 years QA/sales support experience, strong communication, analytics, CRM knowledge, and ability to audit interactions, coach teams, and drive quality improvement.Perks and benefits
Leadership exposure, growth, competitive paySkills
Quality AuditRoot Cause AnalysisCommunication SkillsCall MonitoringCall QualityQuality MonitoringCall AuditFeedbackIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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