Email Escalation Executive

WE ARE HIRING EMAIL ESCALATION EXECUTIVE

• Company: Cyfuture India Pvt. Ltd.
• Process: Crompton
• Profile: Email Escalation
• Location: Tambaram, Chennai
• Salary: Up to 25,000 CTC

• Eligibility Criteria:
• Minimum 1 year of experience in Email Escalation Process.
• Graduation is mandatory.
• Good communication skills required.

• Key Job Responsibilities:
• Handle and manage customer escalation emails.
• Resolve customer queries and complaints professionally.
• Coordinate with internal teams for timely resolution.
• Ensure SLA compliance and timely email responses.
• Follow up on pending and unresolved cases.
• Maintain escalation records and reports.
• Ensure customer satisfaction.

Interested Candidates Can Contact:

HR Neha

8130309291