Head Operations

Hiring: Operations Head Hospital Operations

Location: Kashipur and Jammu

Experience: 8–12 Years

Qualification: MBA/MHA – Hospital Administration preferred

Key Responsibilities:

• Lead day-to-day hospital operations across OPD & IPD.
• Ensure smooth patient flow, admission, discharge and bed management.
• Monitor bed occupancy, LOS, waiting time and other key operational metrics.
• Coordinate with doctors, nursing, diagnostics, billing, front office and support departments.
• Drive billing coordination, pending dues follow-up and timely discharge.
• Handle patient/attendant grievances and resolve operational issues.
• Ensure NABH compliance, audits, documentation and process adherence.
• Coordinate MLC cases, local liaisoning and other operational requirements.
• Identify operational gaps and implement process improvements to enhance patient experience and operational efficiency.

Candidate Profile:

• 8–12 years of experience in hospital operations/administration.
• Strong exposure to OPD/IPD, patient flow, bed management and hospital coordination.
• Experience in NABH audits/compliance and operational documentation.
• Strong leadership, communication and interdepartmental coordination skills.

Interested candidates can share their CV at:

qurrat.iftekhar@ujalacygnus.com

Contact: 9315796596