Customer Care Executive

Roles and Responsibilities :

• Handle inbound calls from customers to resolve their queries and concerns.
• Generate leads through outbound calling campaigns to drive business growth.
• Develop strong relationships with existing clients by providing excellent customer service.
• Process voice messages, emails, and chats in a timely manner.

Job Requirements :

• 0-8 years of experience in BPO or call center environment.
• Excellent English communication skills (spoken & written).
• Proficiency in Hindi language is an added advantage.
• Ability to handle multiple tasks simultaneously while maintaining accuracy.