Tele Caller

Roles and Responsibilities :

• Handle inbound and outbound calls from customers to resolve their queries and concerns.
• Provide excellent customer service by addressing issues promptly and professionally.
• Maintain accurate records of all interactions with customers using CRM software.
• Meet daily/weekly targets for call handling, sales conversion, and customer satisfaction.

Job Requirements :

• 0-5 years of experience in BPO/Call Centre environment or related field.
• Excellent communication skills with ability to handle high-pressure situations.
• Proficiency in making outbound calls, taking inbound calls, and providing exceptional customer care.