Human Resource Operations Manager

We are seeking a seasoned, hands-on HR Professional (Assistant Manager / Manager) to lead end-to-end human resource operations across our distribution center/warehouse facility.

The ideal candidate will have extensive experience in high-volume workforce environments, managing both on-roll employees and third-party contract labor, while maintaining strict adherence to Indian labor statutes and compliance frameworks.

Key Roles & Responsibilities

• End-to-End Employee Lifecycle Management:
  
• Lead end-to-end talent acquisition, selection, and structured onboarding for operational, administrative, and frontline roles.
• Facilitate employee engagement programs, periodic performance appraisals, goal-setting cycles, and retention strategies.
• Oversee offboarding processes, exit interviews, attrition analysis, and final full-and-final (F&F) settlements.
• Workforce & Operations Management:
  
• Oversee day-to-day HR operations for a site workforce of 250+ employees (on-roll staff and off-roll frontline workers).
• Coordinate site training programs, including safety inductions, functional job training, and standard operating procedure (SOP) refreshers.
• Supervise shift-based attendance, overtime (OT) tracking, shift rosters, and leave administration to prevent floor disruptions.
• Contract Labor & Statutory Compliance:
  
• Drive complete compliance under applicable Indian labor regulations, including the Contract Labor (Regulation & Abolition) Act (CLRA), The Factories Act, 1948, Minimum Wages Act, Payment of Wages Act, PF, ESIC, Bonus, and Gratuity.
• Supervise contract labor vendor operations: verify monthly muster rolls, wage registers, statutory challans, and adherence to labor laws.
• Liaise with local labor departments, government authorities, and factory inspectors during routine audits or site inspections.
• Employee Relations & Grievance Redressal:
  
• Serve as the primary point of contact for floor employee concerns, disciplinary issues, and dispute resolutions.
• Maintain healthy industrial relations and an open-door environment across floor shifts.
• HR Analytics & MIS Reporting:
  
• Maintain accurate headcount trackers, attrition reports, absenteeism trends, and overtime analyses using MS Excel.
• Prepare and present monthly HR metrics to corporate and site leadership.

Desired Candidate Profile

• Experience: 7 to 12 years of core HR experience within a Warehouse, Distribution Center (DC), Logistics Hub, or Manufacturing/Plant environment.
• Workforce Scale: Proven track record of managing a minimum workforce size of 250+ employees.
• Statutory Knowledge: In-depth, functional expertise in Indian labor laws, contract labor administration, factory inspections, and statutory documentation.
• Education: Graduate in any discipline; an MBA / Post Graduate Diploma in Human Resources, MSW, or Industrial Relations is preferred.
• Technical Skills: High proficiency in MS Excel (VLOOKUP, Pivot Tables, Formulas) and MS Word for MIS reports, audits, and compliance documentation.
• Soft Skills: Strong interpersonal communication, negotiation ability, and a grounded approach to resolving shop-floor employee issues.

How to Apply

Interested candidates meeting the criteria can apply directly through Naukri or send their updated CV to ramchandra.tripathi@dmartindia.com with the subject line:

Application: HR Manager - Warehouse Operations - [Your Name]

CTC

ECTC

NOTICE PERIOD

YEARS OF EXPERIENCE

CURRENT COMPANY EXPERIENCE

PREVIOUS COMPANY EXPERIENCE

STABILITY IS MUST