IT Executive Hardware / Hardware Support Engineer (Hospital)

Role & responsibilities

• Install, configure, and maintain desktop computers, laptops, printers, scanners, and other hardware devices.
  
• Provide on-site technical support to hospital staff, doctors, nurses, and administrative teams.
  
• Troubleshoot and resolve hardware, system, and basic network issues (LAN, switches, routers).
  
• Perform OS installation, system upgrades, and software configuration as required.
  
• Maintain and support UPS, power backup systems, and ensure uninterrupted IT operations.
  
• Manage and monitor CCTV cameras, biometric attendance systems, and access control devices.
  
• Coordinate with vendors for hardware procurement, AMC, and repairs.
  
• Maintain IT asset inventory, documentation, and backup records.
  
• Ensure minimum downtime and quick resolution of IT-related issues in critical hospital areas.
  
• Follow hospital IT policies and ensure data security and system safety.

Preferred candidate profile

• 15 years of experience in IT hardware support (hospital/healthcare experience preferred).
  
• Strong knowledge of computer hardware, peripherals, and troubleshooting.
  
• Basic understanding of networking concepts (LAN, WAN, switches, routers).
  
• Experience handling printers, CCTV, biometric systems, and UPS.
  
• Good problem-solving and communication skills.
  
• Ability to work in a fast-paced hospital environment.
  
• Willing to work in on-call support, if required.
  
• Relevant qualification: Diploma / BCA / BSc / Hardware & Networking Certification.