Client Digital Account Manager Role

About us :

Founded in 2013, Datawrkz is a rapidly growing global organization that solves complex challenges for global clients in the digital advertising industry. Led by industry veterans, Datawrkz offers powerful solutions for advertisers and publishers in a variety of industries. Datawrkz specializes in full-funnel advertising with a focus on achieving Return on Ad Spend (ROAS) objectives. With over a decade of

experience, Datawrkz assists mid-market clients in achieving their marketing goals through a blend of analytical expertise and in-depth product knowledge across Search, Social, and Programmatic

advertising channels. Our team of Performance Specialists collaborates closely with clients to deliver

exceptional results and drive business growth.

Learn more about us at :

• https://datawrkz.com/careers
• https://datawrkz.com/company/
• https://www.linkedin.com/company/datawrkz/
• https://www.mediawrkz.com/

Join our Managed Services team:

Managed Services (previously known as Internal Trading Desk) is at the forefront of delivering cutting-edge digital marketing services to our clients. Joining Managed Services means working on global projects, leveraging cutting-edge technologies, and shaping the digital marketing landscape for our clients. Expect a culture of continuous learning, collaboration with diverse talents, and impactful contributions to the success of both Datawrkz and our clients. If you thrive on innovation and seek a role where you will make a real difference, the Managed Services team wants to speak with you.

Role: Account Manager (Demand Side)

We are seeking a talented and experienced Account Manager to join our growing team. The ideal candidate will have experience in a Digital Media or Analytics role, with a proven track record of guiding client conversations, identifying opportunities for growth, and delivering actionable insights. The Account Manager will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and driving long-term success and satisfaction.

Key Responsibilities:

• ? Engage with clients to deeply understand their advertising goals, objectives, and challenges.
• ? Lead client calls to discuss industry trends, project updates, and performance evaluations relative to client objectives.
• ? Identify gaps in client needs or our service capabilities, proposing proactive and innovative solutions.
• ? Develop and present comprehensive client proposals based on thorough industry and client analyses.
• ? Act as the voice of the customer within the organization, advocating for their needs and preferences.
• ? Collaborate closely with internal teamsincluding AdOps, Sales, and Performance Specialiststo address client needs and drive business growth.
• ? Drive revenue growth by identifying upsell and cross-sell opportunities, with a focus on increasing Annual Recurring Revenue (ARR) from your assigned portfolio.
• ? Proactively develop and execute Account Plans that foster deeper client relationships and expand revenue streams.
• ? Monitor client satisfaction and address any concerns promptly to enhance overall client experience.

Skills and Experience:

• ? Proven ability to leverage quantitative and qualitative analysis to uncover new sales opportunities.
• ? Strong skills in account management and solution selling, with a demonstrated ability to drive client engagement.
• ? Ability to thrive in a fast-paced, team-oriented environment while utilizing data to inform decision-making.
• ? Experience managing high-pressure situations, including effectively resolving client disputes and mitigating risks.
• ? Exceptional written and verbal communication skills, complemented by outstanding presentation abilities.
• ? Strong organizational skills with the ability to prioritize tasks and manage multiple client accounts simultaneously.
• ? 2-3 years of experience in Account Management within the digital advertising industry.
• ? Proven experience working with US and/or UK clients, or in US/UK markets.
• ? Familiarity with digital advertising platforms is mandatory
• ? A proactive and self-motivated attitude with a passion for driving client success.

Compensation and Benefits:

• ? Insurance - Medical Insurance Coverage of 3,00,000 for individual, spouse, and kids. Option of including parents and higher coverage amount of 5,00,000.
• ? Professional Development - Reimbursement for relevant courses that can help you grow your
• career and build your knowledge level.
• ? Food - Breakfast, Lunch, Tea and Snacks on the house.
• ? Work Culture- Flexible Result Oriented Work Environment.
• ? Dress Code -Wear anything youre comfortable at work.
• ? Foosball, TT, Carrom - Whether you want to pick up the game or master your skills, youll find plenty of people to play with.