Senior System & Network Administrator (IT Hardware & Network)
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Job Description
- Design, configure, maintain, and optimize enterprise networks, including Cisco routers, switches, VLANs, and network segmentation.
- Manage firewalls, UTM security features, NAT/PAT configurations, and secure VPN connectivity for site-to-site and remote access.
- Administer endpoint security solutions, including Sequrite Endpoint Protection, and maintain awareness of EDR, XDR, and MDR security technologies.
- Manage Windows Server, Linux systems, Active Directory, Group Policy Objects (GPO), DNS, DHCP, proxy servers, and virtualization infrastructure.
- Plan and execute server upgrades, firmware updates, BIOS updates, operating system patching, and end-of-life hardware replacements.
- Maintain reliable backup and recovery processes, periodically verify backup integrity, and support infrastructure continuity and disaster recovery planning.
- Manage Office 365 / Microsoft 365 or Google Workspace environments, including user accounts, access controls, and identity management.
- Monitor network and server performance using enterprise monitoring tools such as Zabbix or Nagios, proactively identifying and resolving infrastructure issues.
- Analyze system logs, network traffic, and security events to identify faults, investigate incidents, and implement corrective actions.
- Support the installation, configuration, and maintenance of MSSQL and MySQL databases, including basic queries, database maintenance, and user access management.
- Manage IT assets, endpoint compliance, hardware and software inventory, device security policies, and asset lifecycle tracking.
- Oversee IT facility infrastructure, including IP CCTV surveillance, biometric attendance systems, and associated physical security technologies.
- Plan IT budgets, evaluate hardware and software requirements, assess vendors, negotiate commercial terms, and manage procurement activities.
- Take ownership of annual renewals for AMCs, software licenses, application subscriptions, and infrastructure support contracts.
- Manage the IT helpdesk and ticketing workflows, ensuring timely resolution of user issues in accordance with defined Service Level Agreements (SLAs).
- Maintain updated network diagrams, infrastructure documentation, technical inventories, troubleshooting guides, and standard operating procedures.
- Prepare and present monthly MIS reports covering network performance, server downtime, helpdesk tickets, user complaints, security incidents, and hardware ageing.
- Coordinate with internal teams, vendors, and business stakeholders to ensure reliable IT services and continuous infrastructure improvement.
- Strong knowledge of enterprise networking, including TCP/IP, LAN, WAN, VLANs, routing, switching, and network troubleshooting.
- Hands-on experience with Cisco routers and switches, firewall administration, UTM, NAT/PAT, and VPN configurations.
- Strong working knowledge of Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP, and Linux administration.
- Experience with virtualization technologies, server hardware, storage, system patching, and infrastructure lifecycle management.
- Knowledge of endpoint protection solutions, security policies, vulnerability management, and infrastructure hardening.
- Experience in implementing and monitoring backup, recovery, and disaster recovery processes.
- Familiarity with Microsoft 365 / Office 365 or Google Workspace administration and identity management.
- Working knowledge of network and infrastructure monitoring tools such as Zabbix or Nagios.
- Basic administration of MSSQL and MySQL databases, including queries, maintenance, and access controls.
- Experience in IT asset management, hardware/software procurement, vendor coordination, AMC management, and license renewals.
- Knowledge of helpdesk ticketing systems, SLA management, IT documentation, and MIS reporting.
- Familiarity with IP CCTV, biometric access or attendance systems, and related IT facility infrastructure.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Excellent ownership and accountability for infrastructure availability and service continuity.
- Ability to prioritize incidents and resolve issues under time-sensitive conditions.
- Good communication and coordination skills with users, vendors, and management.
- Strong planning, documentation, reporting, and IT asset management capabilities.
- Ability to manage multiple infrastructure activities independently and lead technical service delivery.
- Cost-conscious approach to procurement, vendor management, and infrastructure optimization.
- Experience in IT infrastructure management within a manufacturing or plant-based environment.
- Exposure to production-critical applications, ERP systems, and business operations.
- Experience with remote deployment and automation of firmware, BIOS, and operating system updates.
- Experience in IT budget planning, commercial negotiations, vendor evaluation, and annual contract management.
- Experience with high-availability infrastructure, production clustering, and server modernization.
- Familiarity with EDR, XDR, MDR, and advanced threat detection and response practices.
- Knowledge of IT service management (ITSM) practices, incident management, change management, and SLA governance.
- Exposure to infrastructure security audits, business continuity planning, and disaster recovery drills
- NH 58, Delhi Meerut Expressway ( 45-50 Min),
- Railways ( 50-60 Min), and
- Metro/Rapid connectivity ( 30-40 Min) from Delhi and Noida.
Skills
MySQLLinuxNetworkingTCP/IPDNSVPNFirewallComplianceMIS ReportingProcurementVendor ManagementChange ManagementCommunicationTeamsContract ManagementIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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