Customer Care Representative

Deccan Grainz PVT LTD
Department Icon Operations Maintenance & Support
Posted: 2 weeks ago
0-4 years
Hyderabad
Operations Maintenance & Support
work from home
Full Time
Closes 25 Dec 2026
Posted: 2 weeks ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

  • Customer Care Representative
  • Company: Deccan Grainz PVT LTD
  • Job Location: Telangana, India
  • Employment Type: Full-time
  • Salary: 18K25K a month
  • Make outbound calls to US customers using contact details and calling guidelines provided by the company.
  • Collect customer feedback regarding company products and record the responses accurately.
  • Contact retail outlet employees to gather sales updates and relevant business information.
  • Maintain call records, customer feedback, and sales data in company-provided systems.
  • Communicate professionally with customers and retail outlet staff.
  • Share call summaries, feedback, and sales updates with the concerned team.
  • Follow company procedures for customer communication, reporting, and data confidentiality.
  • Shift: 7pm to 3am, Night Shift US Calling
  • Work from home - Monday to Friday (1st & 3rd Saturday have to work at HO - Day shift)
  • Compensation: 18,000.00 - 25,000.00 per month
  • Benefits:
  • Provident Fund
  • Work Location: In person .

Skills

Maintain Call RecordsGather Sales UpdatesReportingData ConfidentialityOutbound CallsCustomer CommunicationRecord The Responses AccuratelyWork From HomeNight ShiftCustomer Feedback

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