Front Office Incharge

Company Description Delhi Public School Dwarka Expressway, established in 2014 under the aegis of Delhi Public School Society, is a co-educational day boarding school known for its progressive approach and commitment to excellence. Recognized as one of Gurugrams most trusted institutions for quality education, the school focuses on holistic development and a joyful learning experience. Its vision is to help learners discover their potential by nurturing intellectual, emotional, and social growth in a secure environment. The school aims to develop globally aware, confident learners who are prepared to face diverse challenges. Team members join a collaborative academic community dedicated to student success and continuous improvement.
Role Description The Front Office Incharge is a full-time, on-site role based at the Delhi Public School Dwarka Expressway campus in Gurugram. This role is responsible for managing daily front office operations, including greeting visitors, responding to inquiries, and ensuring a welcoming and professional reception area. Key responsibilities include handling phone calls and emails, maintaining visitor records, coordinating appointments and meetings, and supporting admission-related queries. The Front Office Incharge will collaborate with academic and administrative teams to facilitate smooth communication between staff, students, parents, and external stakeholders. The role also involves basic documentation, coordination with accounts and administration for fee and record-related queries, and adherence to school policies, safety protocols, and confidentiality standards.
Qualifications

• Strong Communication and Customer Service skills to interact professionally with students, families, staff, and visitors.
• Analytical Skills to manage records, handle queries efficiently, and support administrative decisions.
• Basic knowledge of Finance and Accounting to assist with fee-related queries and documentation.
• Proficiency in MS Office and office management tools; ability to maintain organized files and electronic records.
• Previous experience in front office, administration, or reception roles, preferably in an educational or service-oriented environment.
• Minimum qualification: bachelors degree or equivalent in any discipline; formal training in office administration is an advantage.
• Professional demeanor, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
• Ability to work collaboratively with diverse teams and uphold the schools values, policies, and child-safety standards.