Voice Process Professional

We are hiring a skilled Voice Process Executive with hands-on experience in international voice process, cold calling, and handling international clients. The ideal candidate should have 1+ year of experience in the field. This position is based in Bangalore.

Roles and Responsibility

• Handle international client calls and provide excellent customer service.
• Respond to customer inquiries and resolve issues professionally.
• Work in a fast-paced environment and meet performance targets.
• Collaborate with team members to achieve common goals.
• Maintain accurate records of customer interactions and transactions.
• Continuously improve knowledge and skills to stay current with industry trends.

Job Requirements

• Minimum 1 year of experience in international voice process or related field.
• Strong communication and interpersonal skills.
• Ability to work in a team environment and adapt to changes.
• Basic computer skills and familiarity with CRM software.
• Willingness to learn and take on new challenges.
• Australian shift timings: 6:30 AM or 7 AM, general morning shift.