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Job Description
● Participating in the identification and correction of Catalogue errors; investigating Catalogue related complaints
● Creating reports regarding work received and work performed
● Resolving problems that appear on the supply chain and help improve inventory health.
● Identifying possible improvements in the processes you work on and suggesting ways of implementation for the needed changes
● Handle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are met
● Inform the manager regarding possible quality issues; investigate the situation and recommend corrective actions
● Flag any updates received from stakeholders on process to Lead/Manager
● Participate in process related meetings/calls.
● Fluent in Arabic (Speak/Write)Qualifications● 1 - 2 years of work experience or background in innovative business operations processes is considered an advantage.
● Upper Intermediate written and oral communication skills in English & Arabic
● Good working knowledge of MS Office; MS Excel proficiency is an advantage
● Very good knowledge and experience in internet navigation and research - finding information about large amounts of data in a timely manner.Ability to:
● Multitask in a fast paced environment
● Operate in the system with the speed and accuracy necessary to meet departmental standards
● Dive deep into a problem, perform 'Root Cause Analysis' and identify constraints to recommend a solution
● Maintain composure in critical situations and communicate clearly with both internal and external customers.
Skills
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