Business Analyst

Role & responsibilities

Business & UseCase Definition

• Partner with business and domain stakeholders to identify highvalue AI and GenAI use cases
• Translate business problems into welldefined functional requirements, workflows, and solution concepts
• Define success metrics, KPIs, and value hypotheses aligned to business outcomes

AI & GenAI Solution Design

• Design endtoend functional workflows for AI, GenAI, and agentic solutions
• Define agent behaviours, humanintheloop checkpoints, escalation paths, and control mechanisms
• Ensure solutions are usable, explainable, and aligned to real user needs

Bridge Between Business & Technology

• Act as the primary interface between business stakeholders and technical teams
• Collaborate with AI / GenAI Technical Architects to ensure functional designs are technically feasible
• Support AI engineers with clear functional specifications, scenarios, and acceptance criteria

Adoption, Governance & Value Realisation

• Ensure solutions are designed for adoption, change management, and operational fit
• Align functional designs with data privacy, compliance, and responsible AI considerations
• Track outcomes postdeployment to validate ROI and business impact