Chat Sales Representative

Your primary responsibility will be to respond to customer inquiries promptly and effectively using various written communication channels. By offering product support, service assistance, and identifying upselling opportunities, you will contribute to enhancing customer experience and promoting additional client products.

To excel in this role, you must possess strong written English communication skills, including proper grammar and spelling. Your ability to engage with customers empathetically, resolve issues efficiently, and collaborate with team members will be essential. Moreover, staying updated on product knowledge and maintaining professionalism in your interactions will be key to your success.

Candidates with a minimum qualification of a High School Diploma or equivalent are encouraged to apply, with preference given to those with at least one year of experience in customer service or sales. Basic computer knowledge, typing skills, and flexibility to work in rotational shifts, including weekends and night shifts, are also required.

The compensation for this position ranges from Rs. 22,000 to Rs. 35,000 CTC per month, based on your interview performance and experience. In addition to a competitive salary, you will be entitled to benefits such as Provident Fund, one-way cab facility for night shifts, shift allowance, and insurance coverage.

If you are fluent in English, comfortable working in rotational shifts at our Makarba, Ahmedabad location, and possess the necessary educational qualifications and work experience, we invite you to join our team as a Chat Sales Representative. This full-time, permanent role is ideal for individuals looking to kickstart or advance their careers in a challenging yet rewarding environment.,