Chat Support Associate

Department Icon Operations Maintenance & Support
Posted: 1 year ago
0-3 years
All India
Operations Maintenance & Support
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    As a Chat Service Representative at our company, you will play a crucial role in supporting customers through various written communication channels such as chat, email, text, and social media. Your primary responsibilities will include responding to customer queries, resolving issues with accuracy and empathy, and delivering exceptional customer experiences through professional interactions. This is a Full-time position based in Ahmedabad, Gujarat, offering a salary range of Rs. 25k-35k CTC per month.

    We are looking for individuals with a minimum qualification of High School Diploma or equivalent. Freshers are welcome to apply, while candidates with one year of experience in customer service will be preferred. Strong written English communication skills with good grammar and spelling are essential, along with basic computer knowledge and typing skills. The role requires flexibility to work in rotational shifts, including weekends and night shifts.

    In addition to a competitive salary, we offer benefits such as Provident Fund, one-way cab facility for Night Shifts, and shift allowance. Proficiency in English is a must for this position. The job type is Full-time, Permanent, and Fresher, with a requirement for weekend availability and shift allowance.

    To apply for this position, please ensure you meet the following criteria:

    • What's your highest education qualification
    • Rate your English Communication on a scale of 10.
    • Are you ready to relocate to Ahmedabad
    • Are you comfortable working in rotational shifts and weekends
    • What is your current and expected CTC

    If you are enthusiastic, customer-focused, and looking to kickstart or advance your career in a dynamic work environment, we encourage you to apply before the application deadline on 08/11/2025.,

Skills

Customer ServiceWritten CommunicationEmail SupportCustomer ServiceCustomer SatisfactionProduct InformationSocial Media SupportChat Support

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