Client Support Specialist

Department Icon Operations Maintenance & Support
Posted: 1 year ago
0-4 years
Ahmedabad, Gujarat
Operations Maintenance & Support
Work from Office
Full Time

Posted: 1 year ago
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Job Description
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    As a Client Support Specialist, your role will involve responding to customer questions through chat and email, solving issues with empathy and accuracy, and ensuring every interaction is a positive experience.

    Key Responsibilities:

    • Respond to customer queries over chat and email.
    • Resolve issues with empathy and precision.
    • Ensure each interaction leaves a positive impact.

    Qualifications Required:

    • Completed High School or equivalent.
    • Freshers are welcome to apply, with experience in customer service being a bonus.
    • Proficiency in written English.
    • Comfortable with computer usage and fast typing skills.
    • Open to working in rotational shifts, including weekends and nights.

    The company offers a competitive salary ranging from 25,000 to 36,000 CTC per month, along with benefits such as Provident Fund, insurance, and shift allowances. Additionally, a one-way cab facility is provided for night shifts.

    Please note that fluency in English, comfort with rotational shift work, and being located in Makarba, Ahmedabad are some of the requirements for this position.

    Join us and kickstart your career in customer service as a Client Support Specialist!,

Skills

Customer ServiceTyping SkillsWritten English SkillsCustomer ServiceComputer Skills

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