International Non-Voice Agent

Role Overview:

- As a Chat Service Representative, your primary responsibility will be to support customers through various written communication channels such as chat, email, text, and social media. You will handle customer queries, provide product information, and ensure exceptional customer experiences through professional and friendly interactions.

Key Responsibilities:

• Respond to customer queries via chat, email, and other non-verbal platforms.
• Understand and resolve customer issues with accuracy and empathy.
• Deliver high-quality support to ensure customer satisfaction.

Candidate Requirements:

• Excellent English communication skills are mandatory.
• The salary range (CTC Monthly) for this position is between 26,000 to 36,000.
• You must be willing to relocate to Ahmedabad and work in rotational shifts.
• Travel reimbursement will be provided with the first salary.
• The company will arrange initial 5 days of accommodation free of cost.
• You should be ready to join in the last week of August.

Perks and Benefits:

• Provident Fund.
• One-way cab facility available for Night Shifts only.
• Shift allowance.
• Insurance coverage.

• Language Requirement:
• - Proficiency in English is required for this role.
• Application Question(s):
• 1. Rate your English Communication on a scale of 10.
• 2. Are you ready to relocate to Ahmedabad
• 3. Are you comfortable working in rotational shifts and weekends

This is a full-time, permanent position suitable for fresher candidates.,