Customer Service Associate

Department Icon Operations Maintenance & Support
Posted: 1 year ago
0-4 years
Indore, Jabalpur, Jammu, Katni, Madhya Pradesh, Ratlam, Rewa, Sagar, Siwan, Ujjain
Operations Maintenance & Support
Work from Office
Full Time

Posted: 1 year ago
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Job Description

    A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.


    • Customer Support Executive Responsibilities
    • Manage large amounts of incoming phone calls
    • Generate sales leads
    • Identify and assess customers needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

    • Other Details
    • Salary-28,000/- to 49,000/-
    • Required Experience-0 To 4 Years
    • Minimum Age-18

    • Requirements
    • Qualification Required-Diploma,B.tech,M.tech,Engineering,All Graduate,Intermediate
    • High school diploma, general education degree, or equivalent.

    • Work Department-Customer Support
    • Work Industry-IT,Automation,Banking,Finance,Education,Telecom,
    • Skills-Ability to lead a team

    for more clarification contact to this number-hidden_mobile


    • Also Share Your CV hidden_email
    • Regards
    • HR Placement Team

Skills

Customer SupportCustomer ServiceMicrosoft WordBack OfficeMicrosoft OutlookExcel

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