CGD Somajiguda

Requirements

• ○ BDS/MDS with 2 to 3 years of experience in clinical dentistry
• ○ Past experience of working with digital tools and CRMs for DMS (Document Management Systems)
• ○ Strong leadership and communication skills
• ○ Organized, proactive, and detail-oriented
• ○ High empathy towards patients and their dental concerns
• As the Chief General Dentist, you will be responsible for managing both clinical and operational aspects of the
• dental clinic. This includes overseeing patient flow, ensuring timely treatments and documentation, driving
• patient follow-ups, managing the clinical team, and maintaining high standards of care and clinic hygiene.

Key Responsibilities

• Patient Journey & Case Management
• ○ Oversee the full patient journey—from first consultation to treatment completion.
• ○ Ensure timely follow-ups for all ongoing and cancelled appointments.
• ○ Drive patient conversion through consistent engagement and care coordination.
• ○ Track diagnostics and treatment timelines (CBCT, lab work, etc.) and ensure they stay on schedule.
• Documentation & Systems Management
• ○ Ensure all patient information and follow-up dates are logged accurately in CRMs (Q CRM, NEO).
• ○ Maintain records for treatments, lab work, and prescriptions.
• Team & Clinic Oversight
• ○ Supervise dental assistants, receptionists, and housekeeping staff.
• ○ Conduct daily operational checks and ensure timely reporting.
• ○ Keep the team motivated and aligned with clinic goals.
• ○ Ensure attendance and compliance via HR tools (e.g., Keka).
• Operations & Maintenance
• ○ Monitor cleanliness, equipment upkeep, and overall clinic hygiene.
• ○ Coordinate with central teams for inventory, infrastructure, and consultant scheduling.
• ○ Maintain petty cash records and handle day-to-day clinic issues.
• Marketing & Visibility
• ○ Support offline marketing activities to increase footfall.
• ○ Drive digital content initiatives in collaboration with the central marketing team