Chief General Dentist

About Dezy

• Dezy is Indias fastest growing dental-care technology company, on a mission to transform how dental care is
• accessed and experienced. Founded in 2019, by IIM graduates and senior dentists, Dezy is currently
• operating 25+ clinics across India, with the vision to expand to 100+ clinics by next year end. We`re backed by
• top Venture Capital funds like Chiratae, Alpha Wave and Peak XV, and Dezy has also been recognised by the
• World Economic Forum as one of the Top 100 Technology Pioneers in the World for revolutionizing dental
• care.
• We blend clinical excellence, digital innovation, and community impact to build not just clinics, but an
• ecosystem for the future of oral health.

Key Responsibilities

• Patient Journey & Case Management
• ○ Oversee the full patient journey—from first consultation to treatment completion.
• ○ Ensure timely follow-ups for all ongoing and cancelled appointments.
• ○ Drive patient conversion through consistent engagement and care coordination.
• ○ Track diagnostics and treatment timelines (CBCT, lab work, etc.) and ensure they stay on schedule.
• Documentation & Systems Management
• ○ Ensure all patient information and follow-up dates are logged accurately in CRMs (Q CRM, NEO).
• ○ Maintain records for treatments, lab work, and prescriptions.
• Team & Clinic Oversight
• ○ Supervise dental assistants, receptionists, and housekeeping staff.
• ○ Conduct daily operational checks and ensure timely reporting.
• ○ Keep the team motivated and aligned with clinic goals.
• ○ Ensure attendance and compliance via HR tools (e.g., Keka).
• Operations & Maintenance
• ○ Monitor cleanliness, equipment upkeep, and overall clinic hygiene.
• ○ Coordinate with central teams for inventory, infrastructure, and consultant scheduling.
• ○ Maintain petty cash records and handle day-to-day clinic issues.
• Marketing & Visibility
• ○ Support offline marketing activities to increase footfall.
• ○ Drive digital content initiatives in collaboration with the central marketing team