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Job Description
ScrumAD Private Limited is hiring for CRM Client Support Specialist in Islamabad Dha Phase-Ii.
What you will do
- Provide professional customer support via Email and Live Chat.
- Assist customers with CRM features and technical troubleshooting.
- Guide customers on Leads, Contacts, Contact Imports, Text Drips, Pipelines, Tags, and Notes.
- Help customers create, manage, and troubleshoot SMS/Text Drips and campaigns.
- Assist users in understanding and using the platforms built-in AI features.
- Maintain reports and documentation using Google Sheets and Microsoft Excel.
What you need
- At least Bachelors Preferred Masters degree in computer science or other IT Related fields.
- At least 2 years of experience in Customer Support, Technical Support, CRM, SaaS, or a related field.
- Strong written and verbal English communication skills.
- Experience in Email Support and Live Chat Support.
- Know Google Sheets and Microsoft Excel.
Role details
- Location: Islamabad Dha Phase-Ii
- Job type: Full-time
- Pay: Rs 60,000 - Rs 100,000 a month
How to apply
- Share your updated CV via WhatsApp at 0331-9867842.
ScrumAD develops CRM systems, business software, web and mobile applications, SMS marketing tools, and automation products.
Skills
Customer SupportTechnical SupportIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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