Store Manager

Company Description

Dhera Singh Jewellers is a renowned gems and jewellery retail company in Patiala, Punjab, India Known for its exceptional craftsmanship and elegant designs. The company cater to customers seeking premium quality and timeless jewellery pieces. With a legacy of excellence and a commitment to innovation, Dhera Singh Jewellers continues to be a leader in the jewellery industry.

Job Title

STORE MANAGER

Role Requirements

• · Oversee customer relationship management and delivering exceptional customer service.
• · Oversee daily operations of sales team.
• · Conduct in depth market research and analyse recent trends in the jewellery industry.
• · Develop and execute sales strategies and meet monthly, quarterly and yearly sales target.
• · Suggest inventory aligned with customer requirements.
• · Co-ordinating with staff sales training, customer handling and Jewellery handling operations.
• · Co-ordinating between the management and fellow channel partners.
• · Co-ordinating with Marketing team to develop and execute Sales and Marketing strategies.
• · Handling the customer grievancesand taking steps to overcome the same.

Skills

• · Strong sales skills, including negotiation, upselling, and the ability to meet or exceed sales targets.
• · Experience in customer relationship management and delivering exceptional customer service.
• · Leadership, team management, and staff training capabilities.
• · Industry based knowledge with a focus on trends and market dynamics
• · Excellent communication, interpersonal, and problem-solving skills
• · Proficiency in managing inventory and maintaining visual merchandising standards
• · Strong organizational and time management skills

Experience

Minimum 5 years of experience required in sales and Team Management.

Work experience with brands in luxury segments.

Qualification

Minimum Bachelors degree in Business Administration, Marketing, or certified courses.

Languages

• English, Hindi, Punjabi
• Salary 60,000 INR (negotiable as per experience).
• To apply for this role, kindly send us your cv with a cover letter at [HIDDEN TEXT]