Director - Business Development- Service Logistics

About Us

DHL Supply Chain India is a leading provider of integrated logistics solutions, specializing in warehousing, distribution, and supply chain management. With over 150+ facilities and 22,000+ employees nationwide, we excel in sectors like e-commerce, consumer goods, life sciences, and technology. Recognized as a Great Place to Work, we prioritize employee engagement and development. We are committed to a safe work environment, promoting Behaviour Based Safety (BBS) practices, injury prevention, and compliance with safety regulations, ensuring that safety is everyones responsibility. We embrace an equal opportunity workplace, fostering diversity and inclusion for all employees. Join us in shaping the future of logistics and discover limitless growth opportunities!

Responsibilities

Job Scope:

Responsible for leading and delivering growth strategy for service Logistics and developing new business opportunities for Warehousing and Transport in Supply Chain India, with a high focus on the Technology, Medical Devices, and Engineering & Manufacturing sectors.

Key Responsibilities:

• Lead the sales effort in after markets supply chain
• Target, identify, and assess business fit of customers with DSC and develop convincing business fit presentations.
• Present solutions to customers demonstrating clear business value, engage in negotiations, and close deals.
• Identify, manage, and develop a customer pipeline in the Healthcare and Logistics sector.
• Prepare and present tender proposals and sales presentations to existing and target accounts.
• Build an information base of target customers business and supply chain needs and develop specific value offerings in proposals.
• Develop trust relationships with customers in a win-win atmosphere.
• Work with cross-functional and APAC SL teams to deliver results.
• Coordinate cross-business development and identify opportunities for collaboration with other Group Companies.
• Drive the where next agenda through market research and sector knowledge.
• Achieve set targets and promote the companys brand.

Experience:

Overall 12-15 years of experience in Supply Chain, preferably in the 3PL industry, with a minimum of 4 years in the Service Logistics domain.

Qualification:

• Bachelors degree in Engineering or
• Business diploma or degree post-Graduation.

• Comprehensive understanding of Supply Chain Management, focusing on transport and warehousing value creation.
• Ability to understand and interpret industry requirements.
• Sound working knowledge in Service Logistics operations with a good understanding of IT tools like WMS and TMS.
• Knowledge of Service Logistics across sectors like Technology, Medical Devices, and Engineering & Manufacturing.
• Self-starter with a vision, able to influence senior management of customers.
• Broad commercial acumen and account management tools and practices.
• Strong relationship management, cultural awareness, and empathetic style.

• Domain Knowledge: Understanding of Supply Chain needs for Service Logistics, catering to both Sales and Operations functions.
• Customer Orientation: Focused on identifying and understanding customer needs, acting efficiently and friendly.
• Decision Making: Makes timely choices based on accurate analysis and experience, using sound judgment.
• Developing People: Creates an environment that fosters learning, growth, and development.
• Influencing: Persuades others of the value of an approach or idea, gaining commitment and support.
• Commitment to Excel: Challenges self and others to exceed standards and achieve extraordinary results.