Assistant Manager

Company Description Digamber Capfin Limited - India is a growing financial services company headquartered in India, offering a range of financial products and solutions to diverse customer segments. The organization focuses on responsible lending and sustainable financial inclusion, aiming to support individuals and small businesses with accessible financial services. Team members work in a structured, compliance-oriented environment that values integrity, transparency, and customer service. The company offers opportunities for professional growth and development within the financial services sector.

Role Description The Assistant Manager role is a full-time, on-site position based in Jaipur. The Assistant Manager will oversee day-to-day branch or unit operations, monitor key performance metrics, and ensure adherence to company policies and regulatory requirements. Responsibilities include supervising and supporting team members, coordinating customer service activities, and resolving escalated client issues in a timely manner. The role also involves preparing reports, assisting with audits, implementing process improvements, and supporting business development initiatives to achieve financial and operational targets. The Assistant Manager will collaborate with senior management to execute strategic plans and maintain a professional, ethical workplace.

Qualifications

• Strong organizational and operational management skills, with the ability to supervise teams and manage daily branch or unit activities effectively.
• Proficiency in customer service, relationship management, and conflict resolution to support clients and handle escalations professionally.
• Solid understanding of financial services operations, including basic credit, lending, and compliance concepts, preferably within the Indian financial sector.
• Comfort with data analysis, reporting, and use of office productivity tools (e.g., spreadsheets, presentations, and financial software).
• Excellent written and verbal communication skills in English; proficiency in local languages used in Jaipur is an advantage.
• Ability to work on-site full-time, prioritize multiple tasks, and maintain accuracy in a fast-paced environment.
• Bachelors degree in Finance, Business Administration, Commerce, or a related field; relevant experience in banking or financial services is preferred.
• Demonstrated integrity, reliability, and commitment to ethical practices and regulatory compliance.