Product Owner - Customer Identity & Access Management

Product Owner - Customer IAM

Description:

Overview :
We are seeking an expert and highly driven Product Owner with a focus on Customer Identity and Access Management (CIAM) to join our team in Pune.
This is a critical leadership role requiring an immediate joiner and operating in a hybrid mode.
The ideal candidate will have 12+ years of overall experience, including a minimum of 3 years as a dedicated Product Owner or Product Manager focused on identity services.
You will be the voice of the customer and the business, driving the strategy, roadmap, and successful delivery of our mission-critical CIAM platforms and features.
Mandatory Skills & Requirements:
Overall Experience:
- Minimum of 12+ years in the technology space, with a significant portion dedicated to enterprise platforms or security.
Product Ownership Experience: 3+ years of dedicated, proven experience as a Product Owner/Manager, demonstrating successful ownership of product lifecycle, vision, and backlog.
CIAM Domain Expertise:
- Proven experience with CIAM platforms or identity services.
This includes consumer-facing registration, login, profile management, and preference centers.
- Authentication & Compliance: Deep understanding of digital authentication methods (e.g., MFA, biometrics, passwordless) and knowledge of relevant identity management platforms such as PINGID, FORGE ROCK, or other CIAM/IAM solutions.
Knowledge of global and local compliance standards related to identity (e.g., GDPR, CCPA).
- Requirements & Backlog Management: Strong background in requirements gathering, defining user stories, managing and prioritizing the product backlog, and effectively facilitating development sprints.
- Stakeholder Management: Proven ability to manage complex stakeholder communication across business, legal, compliance, and engineering teams.
- Technical Literacy: Strong technical literacy in IAM architecture or broader security concepts, enabling effective communication and decision-making with development and engineering teams.
- Leadership & Communication: Excellent communication, presentation, and leadership skills required to champion the product vision and motivate cross-functional teams.
Secondary (Highly Desired) Skills:
- Industry Experience: Experience operating in financial services, regulatory environments, or cybersecurity, where identity and security are paramount.
- IAM Protocols: Hands-on familiarity with core IAM protocols such as OAuth2, OpenID Connect (OIDC), and SAML.
- Identity Platforms: Prior working knowledge or experience with other enterprise identity platforms.
- Certifications: Possession of relevant industry certifications such as Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager (SAFe POPM), CISSP, or equivalent.
Key Role Responsibilities:
- Vision and Strategy: Define and articulate the product vision, strategy, and roadmap for the CIAM platform, aligning it with business objectives and security standards.
- Backlog Ownership: Own, groom, and prioritize the product backlog (features, user stories, defects) for the development team, ensuring clarity and readiness for execution.
- Cross-Functional Collaboration: Act as the central point of contact between business stakeholders and engineering teams, translating business needs into technical requirements.
- Security & Compliance: Ensure that all CIAM features are designed with security-by-design principles and meet all relevant regulatory and compliance requirements.
- Go-to-Market: Collaborate with marketing, operations, and technical teams for successful product launch and adoption