Sales Development Executive

Roles & Responsibilities

• Conduct outbound cold calls to potential customers from provided databases and lead sources.
• Generate and qualify leads through effective communication and probing techniques.
• Introduce company products and services to prospective clients.
• Schedule appointments, product demonstrations, and meetings for the sales team.
• Follow up regularly with prospects through calls, emails, and messages.
• Maintain accurate records of customer interactions in CRM software.
• Understand customer requirements and identify sales opportunities.
• Build and maintain strong relationships with prospective clients.
• Meet daily, weekly, and monthly calling and lead generation targets.
• Collaborate with the sales team to ensure smooth lead handover and conversion.
• Update customer information and sales activities in CRM systems.
• Stay informed about company products, services, and industry trends.
• Handle customer objections professionally and effectively.

Required Skills

• Language Proficiency any one : Telugu/Malayalam/Hindi/Marathi/Kannada
• Excellent verbal communication skills.
• Excellent telephone etiquette and interpersonal skills.
• Experience in cold calling and lead generation.
• Basic understanding of sales processes and customer engagement.
• Ability to convince and influence potential customers.
• Good negotiation and objection-handling skills.
• Proficiency in MS Office and CRM software.
• Self-motivated and target-oriented mindset.
• Ability to work independently and as part of a team.

Educational Qualification

• Any Bachelors Degree (Preferred)
• Diploma holders with relevant experience may also apply.

Key Performance Indicators (KPIs)

• Number of outbound calls made per day.
• Qualified leads generated.
• Demo/meeting appointments scheduled.
• Lead-to-opportunity conversion ratio.
• Monthly target achievement.
• CRM data accuracy and updates.

Preferred Candidate Profile

• 6 months to 1 year of experience in outbound calling, tele sales, or lead generation.
• Experience in B2B SaaS, IT Software, CRM, ERP, or Technology Sales will be an added advantage.
• Strong customer-centric approach with excellent communication skills.
• Comfortable working in a target-driven environment.