Customer Support Associate-Voice Process - Freshers
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Job Description
- The Customer Support Associate (Voice Process, Freshers) position is available in Bangalore-AMR Bomanahalli and Hyderabad-Purva Summit, Whitefield Road, Kondapur. Candidates are required to reside within a 20-kilometer transport zone for Bangalore and a 25-kilometer radius for Hyderabad. The compensation for this role in both locations is INR 3,25,000, which includes Voice Skill Allowance of INR 79,000 for Bangalore and INR 90,000 for Hyderabad. Immediate joiners are preferred.
As a Customer Support Associate in the Voice Process team, you will handle inbound and outbound customer calls professionally. Your responsibilities will include providing accurate information, resolving customer queries effectively, maintaining high-quality customer interactions, and ensuring customer satisfaction while adhering to company policies and compliance guidelines. You will also work towards achieving individual and team performance goals.
Freshers are welcome to apply for this role as no prior experience is required. Excellent verbal communication skills in English, strong problem-solving abilities, and active listening skills are essential for this position. You should be willing to work in a fast-paced environment and reside within the designated transport zones for Bangalore and Hyderabad.
This is a full-time, permanent position with benefits such as cell phone reimbursement, health insurance, and paid time off. The work schedule is from Monday to Friday with rotational shifts and a yearly bonus. Proficiency in English is required for this role, and the work location is in person.
For further details and to speak with the employer, you can contact +91 hidden_mobile. The application deadline for this position is 20/03/2025.,
Skills
Customer SupportCustomer SatisfactionActive Listening SkillsExcellent Verbal Communication Skills In EnglishStrong Problemsolving AbilitiesIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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