System IT Engineer

• We are seeking a bright and dynamic individual with robust System IT skills to join the talented team of engineers here at DigiValet!
• We are thrilled to announce that you will be a vital member of our IT Team, bringing efficiency and enhancement to the incredible DigiValet products.
• Join us to shape the future of digital hospitality solutions with your expertise.

What Youll Do In This Role

• Assists in providing day-to-day operational support for server, storage or network infrastructures.
• Assist in deploying new upgrades, updates, patches, and builds of different Operating Systems, Applications, etc.
• Assist with storage and server data backup, data migration and disaster recovery operations.
• Track system licensing.
• Assists with configuring security settings or access permissions for groups and individuals.
• Provides technical support (help desk) to users by troubleshooting problems related to network or platform performance.
• Documentation of troubleshooting procedure for new issues encountered while managing WiFi, Network, Servers, Desktops etc

• Installing, configuring and troubleshooting in at least two of the three OS environments: Windows OS, Linux OS, and MAC OS.
• Installation, configuration & basic troubleshooting of Desktops, Laptops, Printer Hardware & Software.
• Installation, configuration & administration of Email Clients, MS Office, Backup Applications, Tally/ERP.
• Network: Manage Switches/OSI network layers, TCP/IP, DNS, DHCP, LAN, and VLANs.
• WiFi configuration & troubleshooting, WiFi infrastructure.
• Management & Administration of Firewall.
• Experience 2-5 Years
• Qualification: Graduate in any field, PGDCA or hardware networking course.
• Certifications: CCNA, RHCE, MCSE

Knowledge & exposure of the following will be an added advantage:

• Virtualisation and Containerisation (e.g.Docker, VMware, Virtual Box)
• Monitoring systems, and performance fine-tuning.

• Self-starter and confident.
• Team player with positive attitude and open mindedness for learning.
• Patience and Perseverance
• Analytical Skills
• Strong Organizational Skills
• Good Communication Skills

• Interesting and challenging work in a mid-size and fast-growing company.
• Learning path for cutting edge technologies (Artificial Intelligence, IoT, Voice Technology, Virtual Reality).
• Professional development opportunities.
• Modern and comfortable office facilities.
• Excellent benefits and compensation package.
• The company is all about new technologies. Dont restrict yourself to the ongoing developments other than that you can come up with your new ideas and will be appreciated.