Front Desk Administrator

Role & responsibilities -

Roles & responsibilities:

• To attend office guest, maintain good hospitalities and maintain guest records.
• To be responsible for communication, handle daily phone calls, E-mails. Maintain contact Database.
• To address communication, resolve issue on timely i.e. Bill payment, Porting.
• To do general correspondence effectively Inward & outward reports.
• To coordinate for courier with all departments.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures etc.)
• Provide basic and accurate information in-person and via phone/email
• To do travel booking – As & When required.
• To maintain smoothly directors office administration.
• To maintain records of Directors in systematic ways.
• Assist HR Dept. to Process new hires, terminations, transfers, promotions, leave of absence and existing employee changes related to payroll.
• Greet and welcome guests/visitors as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook).
• Perform other clerical receptionist duties such as filing, photocopying, etc.
• Perform all other tasks assigned by the HR Head.

Preferred candidate profile -

Male / Female, Any graduate.

• Professional attitude and appearance.
• Solid written and verbal communication skills (English, Marathi, Hindi).
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills & Team Player Skill.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Computer basic skills ( Word, Excel, PPT)