Service Cloud Developer

You will be expected to proactively conduct extensive system testing to ensure efficiency and compliance with development methodologies, implement solutions using standard Salesforce functionality, create and maintain detailed business documentation, and automate processes to enhance efficiency while maintaining a positive end-user experience.

The ideal candidate for this role will have a Bachelor's or Master's degree in Information Technology, Computer Science, or a related field, along with 4+ years of experience in Salesforce development with a focus on Service Cloud. Strong proficiency in Force.com Platform skills, certifications such as Salesforce Platform Developer I, Salesforce Service Cloud, and Salesforce Experience Cloud, as well as experience with UI/UX technologies, Enterprise Salesforce integration, CTI integration, and Salesforce/3rd-party ETL tools are highly desired.

You should possess excellent communication, documentation, and organizational skills, along with a passion for problem-solving and a demonstrated ability to lead and deliver complex projects. Being comfortable in high-growth, fast-paced environments and having a strong quantitative and analytical mindset are also essential for success in this role.

Diligent offers a creative and innovative work culture, a flexible work environment, comprehensive health benefits, generous time-off policies, and opportunities for global collaboration. Diversity is a top priority for Diligent, and the company fosters and encourages diversity through Employee Resource Groups and access to resources for team education and dialogue. If you are looking to be part of a global community making a real impact and are driven by the vision of creating a more sustainable, equitable, and better world, Diligent is the place for you.,