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Job Description
Role & responsibilities-
- Advanced troubleshooting of Adobe Creative Cloud applications and subscription-related issues.
- Knowledge of software installation, activation, licensing, and deployment processes.
- Experience with remote desktop tools (e.g., remote access and screen-sharing tools).
- Understanding of cloud-based services and SaaS environments.
- Knowledge of system performance optimization and resource management.
- Basic understanding of APIs and integrations related to Adobe products.
- Familiarity with CRM and ticketing tools such as Salesforce, ServiceNow, or Zendesk.
- Experience in handling account management issues, billing queries, and subscription renewals.
- Knowledge of file formats (JPEG, PNG, RAW, PSD, TIFF, etc.) and digital imaging workflows.
- Basic understanding of color management, resolution, and print/web optimization.
Preferred candidate profile-Looking for candidates with technical troubleshooting experience with prior experience in upselling.
Looking to get Placed? Try our Placement Guarantee Plan
Immediate Joiners will be preferred for this role.
Interested candidates can contact on below mentioned details-
mansi.sa@dinllp.com OR on 8368864718
sakshi.t@dinllp.com shipra.p@dinllp.com
Skills
UpsellingTechnical SupportCross SellingDesktop SupportProduct SupportBlended SupportWindows TroubleshootingMac TroubleshootingTechnical SupportIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
27 Apr 26, 05:59 PM IST
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