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Job Description
- Provide technical support to developers via email, chat, or ticketing systems
- Troubleshoot API issues, SDK errors, and integration bugs
- Guide clients through best practices, product features, and implementation
- Collaborate with internal engineering and product teams to resolve escalated issues
- Create and maintain technical documentation, FAQs, and knowledge base articles
- Collect developer feedback and contribute to product improvement
- Monitor and report recurring issues to improve product stability
We are seeking a Developer Support Engineer to assist external developers and clients in integrating, troubleshooting, and optimizing our products and APIs. This role requires strong technical skills, problem-solving ability, and clear communication to support development teams and ensure a seamless developer experience.
Key Responsibilities:
Skills
DeveloperApiDevelopersSoftware EngineeringSoftware DesignSupport ToolsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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