Key Responsibilities:
Handle incoming customer calls and provide accurate information.
Resolve customer issues, complaints, or queries in a timely and professional manner.
Make outbound calls for follow-ups or sales (if applicable).
Maintain detailed records of customer interactions in the system.
Escalate unresolved issues to the appropriate departments.
Meet daily/weekly call handling and quality targets.
Key Skills Required:
Excellent communication skills in Tamil ,Hindi and English.
Good listening and problem-solving skills.
Basic computer knowledge and typing skills.
Patience and a positive attitude.
Ability to work in a fast-paced environment.
Eligibility Criteria:
Minimum Qualification: 10th/12th Pass or Graduate.
Freshers and experienced candidates can apply.
Must be comfortable with handling voice calls.
Immediate joiners preferred.
