Customer Support Executive

Department Icon Operations Maintenance & Support
Posted: 2 days ago
0-2 years
Mumbai, Hyderabad
Operations Maintenance & Support
work from office
Full Time
Closes 9 Jan 2027

Posted: 2 days ago
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Job Description

Customer Support Executive (Non-Voice)


Job Title: Customer Support Executive – Non-Voice

Location: Hitech City, Hyderabad

Gender: Male Candidates Only

Qualification: Any Graduate

Experience: Freshers & Experienced Candidates Can Apply


Job Summary

We are looking for enthusiastic and customer-oriented Customer Support Executives to handle customer queries and provide support through non-voice communication channels such as chat, email, and messaging platforms.


Roles & Responsibilities

  • Handle customer queries through chat, email, and other non-voice channels.
  • Provide accurate information and timely resolutions to customer concerns.
  • Respond to customer complaints and queries professionally.
  • Maintain proper records of customer interactions.
  • Ensure customer satisfaction through effective communication.
  • Follow company guidelines and maintain service quality.

Candidate Requirements

  • Any graduate can apply.
  • Freshers and experienced candidates are eligible.
  • Male candidates only.
  • Good verbal and written communication skills.
  • Must be fluent in English, Hindi, and any one local language.
  • Basic computer knowledge and typing skills.
  • Good customer-handling and problem-solving skills.

Key Skills

  • Customer Support
  • Non-Voice Process
  • Chat Support
  • Email Support
  • Written Communication
  • Verbal Communication
  • Customer Handling
  • Problem Solving

Interested candidates can apply with their updated resumes.


Skills

Voice ProcessWritten CommunicationDomestic ProcessChat ProcessVoiceTypingNon VoiceTyping SkillsCustomer SupportCustomer SatisfactionCustomer HandlingVoice Process

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