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Job Description
Customer Support Executive (Non-Voice)
Job Title: Customer Support Executive – Non-Voice
Location: Hitech City, Hyderabad
Gender: Male Candidates Only
Qualification: Any Graduate
Experience: Freshers & Experienced Candidates Can Apply
Job Summary
We are looking for enthusiastic and customer-oriented Customer Support Executives to handle customer queries and provide support through non-voice communication channels such as chat, email, and messaging platforms.
Roles & Responsibilities
- Handle customer queries through chat, email, and other non-voice channels.
- Provide accurate information and timely resolutions to customer concerns.
- Respond to customer complaints and queries professionally.
- Maintain proper records of customer interactions.
- Ensure customer satisfaction through effective communication.
- Follow company guidelines and maintain service quality.
Candidate Requirements
- Any graduate can apply.
- Freshers and experienced candidates are eligible.
- Male candidates only.
- Good verbal and written communication skills.
- Must be fluent in English, Hindi, and any one local language.
- Basic computer knowledge and typing skills.
- Good customer-handling and problem-solving skills.
Key Skills
- Customer Support
- Non-Voice Process
- Chat Support
- Email Support
- Written Communication
- Verbal Communication
- Customer Handling
- Problem Solving
Interested candidates can apply with their updated resumes.
Skills
Voice ProcessWritten CommunicationDomestic ProcessChat ProcessVoiceTypingNon VoiceTyping SkillsCustomer SupportCustomer SatisfactionCustomer HandlingVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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