AI Development Engineer

This is a full-time hybrid position for an AI Development Engineer at Dozen Diamonds, based in Nagpur with the flexibility to work remotely when necessary. The AI Development Engineer will play a key role in research and development, software development, programming, testing, and electronics to develop and enhance AI technologies.

An AI engineer working on an automated CRM (Customer Relationship Management) system would primarily focus on developing, deploying, and maintaining AI models that automate tasks, personalize customer interactions, and improve CRM efficiency. This includes tasks such as data analysis, algorithm development, model training, and integration with the CRM platform.

The responsibilities of the role include:

1. **Data Analysis and Preparation:**

• Data Collection: Collecting and organizing customer data from various sources (e.g., CRM, social media, email, website).
• Data Preprocessing: Cleaning, transforming, and preparing data for use in AI models.
• Data Exploration: Analyzing data to identify patterns, trends, and insights.

2. **AI Model Development:**

• Algorithm Selection: Choosing suitable AI algorithms (e.g., machine learning, natural language processing) for specific CRM tasks.
• Model Training: Training AI models on collected data to learn patterns and make predictions.
• Model Tuning: Fine-tuning model parameters to optimize performance and accuracy.

3. **AI Model Deployment and Integration:**

• Integration: Incorporating AI models into the CRM system to enable automation and personalization.
• API Development: Creating APIs for AI models to interact with the CRM system.
• Deployment: Deploying AI models to cloud or on-premise infrastructure.

4. **Continuous Monitoring and Improvement:**

• Performance Monitoring: Monitoring AI model performance and identifying areas for enhancement.
• Model Retraining: Periodically retraining AI models with new data to maintain accuracy.
• Maintenance: Ensuring reliability and scalability of AI models.

**Specific Applications within CRM:**

• Lead Scoring
• Personalized Recommendations
• Automated Email Campaigns
• Predictive Analytics
• Chatbots and Virtual Assistants
• Sentiment Analysis

**Qualifications:**

• Research and Development (R&D) skills
• Software Development and Programming expertise
• Testing capabilities
• Knowledge of Electronics
• Strong problem-solving and analytical skills
• Experience in AI development and machine learning
• Bachelor's or Master's degree in Computer Science, Engineering, or related field

- Excellent communication and teamwork skills,