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Job Description
- As a Tele Caller at Dr. Aravinds IVF Fertility & Pregnancy Centre, you will be responsible for handling inbound and outbound patient calls in a polite and professional manner. Your role will involve providing information about hospital services, doctors, consultation timings, and facilities. You will be required to schedule, confirm, and reschedule patient appointments while also maintaining accurate records of patient interactions, appointments, and follow-ups. Additionally, you will assist patients with billing inquiries, reports collection, and admission-related information.
- Handle inbound and outbound patient calls professionally
- Provide information about hospital services, doctors, consultation timings, and facilities
- Schedule, confirm, and reschedule patient appointments
- Maintain accurate records of patient interactions, appointments, and follow-ups
- Assist patients with billing inquiries, reports collection, and admission-related information
- Support hospital marketing campaigns by calling potential leads for health packages, camps, or awareness programs
- Proficiency in MS Office and hospital management software
- Excellent verbal communication in English, Hindi, and other Regional Languages
- Good listening and problem-solving skills
- Education: Any Degree
- Experience: 1 year+
- Freshers interested in tele-calling are welcomed
Key Responsibilities:
Qualifications Required:
Please note that immediate joiners are needed for this position. The salary offered ranges from 15k to 20k, and the job is full-time located in Guindy, Chennai. For more information or to apply, please contact hidden_mobile.,
Skills
SalesMS OfficeProblemsolvingHospital Management SoftwareVerbal CommunicationIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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